Co-published by the National Association of Social Workers and Oxford University Press, the 20th edition of the Encyclopedia of Social Work is widely considered the cornerstone of reference in its field. This new edition includes coverage of areas that have come to the fore since the 1995 publication of the 19th edition, including demographic changes from immigration, technology, the implications of managed care, faith-based assistance, evidence-based practice, gerontology, and trauma and disaster.

The Encyclopedia contains four hundred subject entries and two hundred brief biographies of key figures in the history of social work. Clearly arranged in A-Z format, each article is fully cross-referenced and includes a select bibliography to guide interested readers to primary sources and the most important scholarly works on a given subject. The work also includes a comprehensive index and topical outline. Comprehensive in coverage and international in scope, the Encyclopedia is a valuable resource to social work practitioners, scholars, and students alike.

April Michelle Davis worked with the editors at Oxford University Press to proofread the book and prepare it for publication. While several proofreaders were hired to work on his large project, April Michelle was given the opportunity to work on several alphabetic sections of the book.

Effective presentations are a core business competency; yet, many managers, team leaders, and other key organizational decision makers lack these skills. Presentation Skills Training allows you to design presentation skills training for all levels and people in your organization and enables you to customize training programs that can be designed for one-hour, a half day, one- or two-day events, along with a step-by-step facilitator guide to ensure that your program stays on task.

For this book, April Michelle was given two weeks to write an index according to the guidelines presented in the Chicago Manual of Style. She read and examined the entire book, selecting key terms and ideas for inclusion in the index.

As more subject matter experts find themselves in the role of facilitator, there is increasing demand to prepare and support these experts. Facilitation Skills Training provides an overview of the facilitator’s role; a step-by-step guide for facilitation; and an array of facilitation tips, tools, and techniques. Part of the ASTD TRAINER’S WORKSHOP series—ASTD’s done all the work for you with complete, customizable, ready-to-use programs. Titles offer ½-day, one-day, and two-day workshop formats, as well as all the exercises, handouts, assessments, structured experiences, and presentations needed for effective delivery. PowerPoint slides and electronic copies of all supporting materials are provided online.

April Michelle worked with the publisher to prepare the index for this manuscript within the allotted three weeks using the guidelines in the Chicago Manual of Style.

Become an exceptional manager; learn to motivate employees, communicate expectations effectively, and build great work teams. 10 Steps to Be A Successful Manager is a primer for on the job management excellence. Regardless of your years of experience, it provides a simple, straight-forward 10-step model to align your management practices for improved results and communications. Build great work teams and ensure that your staff clearly understands performance expectations and standards for success.

April Michelle wrote the index for this 125-page book in two weeks. She provided the client with a letter-by-letter index in an RTF format, ready to be added to the manuscript.