Aberdeen Proving Ground, Maryland, 1996: The U.S. Army’s most extensive sexual abuse scandal on record is uncovered by Major General Robert Shadley.

Known as GAM, or Game ala Military, an entire network of senior male instructors is in competition to sexually assault and exploit the young female trainees in their charge. Immersed in a battle unlike anything he’d been trained to fight, Shadley must unravel the game, bring the players to justice, and get help for a record number of victims.

Now retired, General Shadley continues to advocate for the estimated 19,000 military service members who are sexually assaulted each year. In The GAMe: Unraveling a Military Sex Scandal, he sheds light on a problem that s still sadly far from being solved, and provides lessons in real leadership through crisis.

April Michelle Davis spent two months copyediting this manuscript to ensure consistency and accuracy within this heartbreaking story.

As a wire-house advisor for 30 years, Rodger Friedman knows how to forge the relationships that are crucial to a successful retirement. A natural storyteller, Friedman recalls marveling at the massive steel chains that moored the cruise ships in New York Harbor when he was a boy. He likens those mighty links to the bonds between advisor and client. Forging Bonds of Steel explores how to form such a relationship that will serve your family for generations. Friedman knows what it takes to make a portfolio last for a lifetime and beyond, but first and foremost, he understands you need a financial advisor you can trust. Deep trust develops only over time, and it starts with getting to know each other. An advisor’s first inquiry should be, “Tell me about your family.” Friedman’s work ethic and sense of responsibility to others came from his own family. He grew up in New York City, and was the third generation working in his family’s laundry. It was there that he learned success comes through exemplary service and honesty. Rodger Friedman speaks from the heart. Every page is like a visit with an old friend who cares enough to tell it like it is. He shows you how to build the kind of rapport that will endure for years to come.

April Michelle Davis spent a month copyediting the manuscript and preparing it for publication.

Experienced distributors know that customer relationship management (CRM) has become a standard practice. By following the sage advice offered by CRM-experienced wholesaler-distributors in Getting the Most Out of CRM: Best Practices for Wholesaler-Distributors, you will avoid common mistakes, overcome predictable challenges, minimize frustration and disruption, and achieve more targeted benefits and faster business results. This book provides a soup-to-nuts planning framework, best practices from leading distributors and ready-to-implement management tools for engaging your leaders and salespeople.

CRM can help distributors because CRM fills a void. Automation tools are common in all other aspects of running a distributor’s business, but they are sorely lacking in the sales organization. When aligned with an effective strategy and deployed with thorough planning, CRM will deliver data-driven business results. Increasingly, CRM is becoming necessary to stay competitive and improve profits. In the long run, CRM will be instrumental for distributors to survive and thrive in today’s economic environment.

April Michelle Davis worked with the author to copyedit the manuscript and prepare it for publication.

Experienced distributors know that customer relationship management (CRM) has become a standard practice. By following the sage advice offered by CRM-experienced wholesaler-distributors in Getting the Most Out of CRM: Best Practices for Wholesaler-Distributors, you will avoid common mistakes, overcome predictable challenges, minimize frustration and disruption, and achieve more targeted benefits and faster business results. This book provides a soup-to-nuts planning framework, best practices from leading distributors and ready-to-implement management tools for engaging your leaders and salespeople.

CRM can help distributors because CRM fills a void. Automation tools are common in all other aspects of running a distributor’s business, but they are sorely lacking in the sales organization. When aligned with an effective strategy and deployed with thorough planning, CRM will deliver data-driven business results. Increasingly, CRM is becoming necessary to stay competitive and improve profits. In the long run, CRM will be instrumental for distributors to survive and thrive in today’s economic environment.

April Michelle Davis worked with the author to copyedit the manuscript and prepare it for publication.